Sub-Processors

MooCommerce AS (“MooCommerce”) uses certain sub-processors (including members of Moo Gruppen and affiliated and associated companies, as listed below) to assist it in providing Moo Gruppen services.  

Moo Gruppen generally requires its sub-processors to satisfy equivalent obligations as those required from Moo Gruppen (as a Data Processor) as set forth in Moo Gruppen’s Data Processing Agreement (“DPA”). Third-party service providers that incidentally have access to Your Service Data in Innovation Services and are used to provide specific features or components of the product outside of the core hosting of Service Data, are regularly reviewed by Moo Gruppen to ensure they work towards implementing each of the standards described in this Section.  

Sub-Processor

Processing Type

Processing Description

Mailchimp

Email Communications

Mailchimp is used for email marketing or sending out newsletters. Name and email can be shared with Mailchimp.

BankID AS

Electronic user identification

BankID is an electronic identification solution that allows companies, banks, organizations, and government agencies to authenticate and conclude agreements with individuals over the Internet.

Monday.com Ltd

Electronic user identification

work OS that powers teams to run processes, projects, and workflows in one digital workspace.

Zendesk, Inc.

Support Services

Zendesk is a service-first CRM company that builds software designed to improve customer relationships

HotJar Ltd

Analysis and Marketing

Data collection and advanced analytics

SAK Websolution Pvt. Ltd.

Development

Development, integrations, and marketing activities

Cloudways Limited

Web Hosting

Cloud hosting, a service for hosting

Facebook Ads

Advertising

Social media analysis and marketing

Instagram, ADS

Marketing

Social media marketing

Hubspot

Marketing

platform of marketing, sales, customer service, and CRM software—plus the methodology, resources, and support—to help businesses grow better.

Google Analytics

Analytics

Google Analytics is used for traffic analysis. IP addresses and visitor patterns are stored.

Slack (USA)

Communications

web-based communication platform. used, among other things, for internal communication.

Digital Ocean,Inc.

Web Hosting

Our website, www.moogruppen.no, is located on Digital Ocean’s servers in the USA. Information registered on www.moogruppen.no will be stored at Digital Ocean, Inc.

Vipps

e-Commerce

When ordering Vipps, information such as your e-mail address and name will be shared with Vipps to initiate the ordering process.

Klarna

e-Commerce

When ordering Klarna Checkout, information such as e-mail address, name, and telephone number will be shared with Klarna to initiate the ordering process.

Gsuite by Google

Email Communications

Gsuite by Google is used, among other things, for handling e-mail and documents (on G Disc). These systems store information, and Google may also store documents or email correspondence on Gsuite.

Amazon Cloud Services (AWS)

Data Centre

A data centre run by Amazon Web Services (AWS) in Ireland houses all of the data kept by our cloud-based services.

Dintero

e-Commerce

When ordering from Dintero Checkout, information such as an e-mail address, name, or telephone number will be shared with Dintero to initiate the ordering process.

Cloudflare

Security, Performance, and Analytics

Cloudflare’s processing services are intended to assist websites and applications in operating more efficiently and securely, as well as provide insights into their traffic and performance metrics.

Linode

Cloud Hosting

Linode is focused on providing customers with flexible and configurable infrastructure and platform-level processing capabilities, thereby enabling them to operate their applications and services in the cloud.

Hubit

The iPaaS solution from MooCommerce.

It allows for integration with a variety of systems, including CRM, ERP, e-commerce, and other business applications. The platform’s drag-and-drop interface for constructing integrations enables businesses to create custom integrations swiftly and easily.

How to Subscribe to Receive Notification of Change in

Sub-processors:

If you are a current Moo Gruppen customer with a data processing agreement in place with Moo Gruppen, you may subscribe to receive notifications of new sub-processor(s) for each applicable Moo Gruppen service before Moo Gruppen authorises any new sub-processor(s) to process personal data in connection with the provision of the applicable service.

You can subscribe to receive email notifications for changes to Moo Gruppen sub-processors by emailing the following information to [email protected]:

  • Customer Name
  • Customer Address
  • Executed copy of the Customer-Moo Gruppen data processing agreement

To edit your email notification information, please re-submit a request to [email protected] with the title “Change in Contact Information” to Moo Gruppen.

Right to Object to a New Sub-processor:

A customer with a data processing agreement in place with Moo Gruppen may object to Moo Gruppen’s use of a new sub-processor by notifying Moo Gruppen promptly in writing within ten (10) business days after receipt of Moo Gruppen’s notice in accordance with the mechanism set out above. If you object to a new sub-processor and that objection is not unreasonable, Moo Gruppen will use reasonable efforts to make available to you a change in the applicable service or recommend a commercially reasonable change to your configuration or use of the applicable service to avoid processing of personal data by the objected-to new sub-processor without unreasonably burdening you. If Moo Gruppen is unable to make such a change available within a reasonable period of time, which shall not exceed thirty (30) days, you may terminate the applicable order form(s) with respect only to those service(s) that cannot be provided by Moo Gruppen without the use of the objected-to new sub-processor by providing written notice to Moo Gruppen at:

MooCommerce AS

Organisation number: 931 435 949

Address: Industriveien 6, 1461 LØRENSKOG.

Email: post@localhost

Sub-processors of MooCommerce AS are listed on moogruppen.no