EXPERTISE

B2C Commerce

Unify your channels and build customer-centric experiences to increase conversions and grow your B2C digital commerce business

Designing a seamless buying journey

Launching and maintaining a B2C ecommerce business successfully is no small feat. With digital commerce booming, customers expect to find their favorite brands and retailers online. But while there’s no shortage of customers, gaining a competitive edge is a whole other matter.

In B2C ecommerce, merchants face the challenge of crafting outstanding customer experiences while building emotional connections and forging long-lasting customer relationships.

This requires a robust and agile technical foundation that allows you to execute your growth strategy.

A Customer-Centric Approach Is Key to Success

Customer centricity is about putting the customers’ needs and desires at the heart of your business. It’s about thinking holistically about those needs and translating them into practices and experiences that deliver value to the customer.

It’s about understanding your customers as unique individuals, not as statistics to be used for marketing purposes. This mindset is the key to successful personalization in B2C ecommerce.

Unique accelerators for B2C Commerce Development

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Creating intuitive, curated, and genuinely engaging digital experiences that include all touchpoints in the customer journey will increase brand loyalty and drive more sales.

Creating intuitive, curated, and genuinely engaging digital experiences that include all touchpoints in the customer journey will increase brand loyalty and drive more sales.

Creating intuitive, curated, and genuinely engaging digital experiences that include all touchpoints in the customer journey will increase brand loyalty and drive more sales.

Creating intuitive, curated, and genuinely engaging digital experiences that include all touchpoints in the customer journey will increase brand loyalty and drive more sales.

Innhold vist via trekkspill
Innhold vist via trekkspill

CONTENT MANAGEMENT

A Central Pillar of B2C Ecommerce

Today’s buyers have access to an incredible amount of information at their fingertips. To better compete in today’s market, take a content-first approach to connect with potential customers and build your brand reputation.

Content is the lifeblood of online retailers. The ideal online store offers customers an efficient and engaging way to browse, search, and select products. Gain your competitive edge with a solid Content Management System, optimized for SEO and integrated with your ecommerce website. Convert visitors into customers and drive traffic with content that’s just right.

Headless Ecommerce for Agility

Headless ecommerce tools separate the frontend from the backend solutions. This enables you to design, build and deploy seamless shopping experiences across all channels (smartphones, web, point of sale systems, voice, IoT devices, AR/VR, car displays) and to update either your content-presentation layer (frontend) or your business-functional (commerce) layer without touching the other.

Headless ecommerce provides better agility and speed, allowing your team to react swiftly to trends and changing market demands.

Quick Lauch Accelerator

Launching an ecommerce site is a big undertaking, and typically an enterprise-level site take 8-12 months from start to launch. At Vaimo, we revolutionized this process using streamlined methods and a preselected tech stack. Thanks to our Quick Launch Accelerator program, we design, create, and launch high-quality ecommerce sites at a record speed of only 12 weeks from start to finish.

Content is the lifeblood of online retailers. The ideal online store offers customers an efficient and engaging way to browse, search, and select products. Gain your competitive edge with a solid Content Management System, optimized for SEO and integrated with your ecommerce website. Convert visitors into customers and drive traffic with content that’s just right.

Meet your customers anywhere, anytime, with the right experience and content.

Ecommerce Design

Your ecommerce design is an important part of the user experience. Get a website designed with conversions in mind – to help you achieve your growth targets.

Ecommerce Strategy

Strategy comes first, planning and tactics second. We can help you align your organization around a common roadmap and strategy to reach your business goals.

Ecommerce Analytics

Understanding your data is the key to ecommerce success. Collect and analyze customer data, report on your results, and visualize your progress.

Customer Experience Optimization

Happy customers drive growth. Let us support you in optimizing the customer experience (CX) – to grow your revenue, acquire new customers, and increase customer retention.

Have a project in mind? Let’s get to work.